Returns & Exchanges
At Onboard Sportswear, we are committed to ensuring you have the best gear for your performance, which is why we offer a 30-day window for returns or exchanges on all unworn items. We want you to be completely satisfied with your fit and style so you can focus on your game.
Return Process
- 1.Check Eligibility
Ensure your items are in original condition, unworn, and with all tags attached within 30 days of the delivery date.
- 2.Start Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 3.Pack and Ship
Securely package your items and attach the prepaid shipping label provided through our portal to your parcel.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, your refund or exchange will be processed within 5 to 7 business days.
